How We Write Casino Reviews on Our Site
At UAE Online Casino, we don’t write “ads dressed up as reviews”. Our goal is to give players from the UAE and the wider Arab world a clear, honest picture of every casino before they deposit money or share personal details.
To do that, we follow a consistent review process for every brand we cover, and we regularly revisit our reviews to make sure the information is still accurate and up to date. On this page, we explain in simple language what we look at when we evaluate a casino and how it earns (or fails to earn) a place in our lists.
How Does a Casino Get Listed on Our Site?
Not every online casino is good enough to appear on our website. Before we even start writing a review, we go through several basic checks:
- We verify that the casino holds a real licence from a recognised authority such as Curaçao, MGA, or another reputable regulator.
- We research the operator behind the casino, its ownership, sister sites and any serious, repeated complaints from players.
- We check whether the site is accessible from the UAE and Arab countries (and sometimes whether a VPN is needed).
- We review the terms and conditions, especially those related to payments, bonuses, withdrawal limits and KYC procedures.
If a casino fails these basic steps, we simply don’t include it in our “best casinos” lists – even if it has big bonuses or a flashy design.
Online Casino Reviews and Meaningful Content
Eye-catching graphics and a big welcome bonus are not enough for a casino to deserve a spot on our site. We write from the viewpoint of a real player who wants a safe and smooth experience, so we focus on the details that truly matter.
Among the key questions we ask:
- Does the casino support currencies and payment methods that make sense for players from the UAE and Arab region?
- Is there an Arabic interface or at least support staff who can communicate clearly in English (or Arabic where possible)?
- Are the games from well-known, trusted providers, or just random titles with no information?
- Are bonus terms written clearly, or hidden in fine print that makes cashing out your winnings almost impossible?
We look at registration, deposit and withdrawal flows, the terms and conditions pages, privacy policy and responsible gambling section. Then we try to summarise all of this in a review that is easy to understand, with simple examples from real user experience where possible.
No Empty Filler
A lot of “reviews” on the internet repeat generic phrases like “the best casino”, “unforgettable experience” and “thousands of amazing games” without giving any real information. We try to do the exact opposite.
- We avoid meaningless marketing phrases that don’t tell the reader anything useful.
- We explain what we genuinely liked about the casino, what we didn’t like, and why.
- If we see a serious weakness (for example, slow withdrawals or poor support), we say it clearly instead of hiding it.
We believe smart readers prefer a balanced, honest review with both pros and cons, rather than a promo text that only lists positives.
How We Rank the Best Casinos
When we say “best online casinos”, we’re not going on a gut feeling. We use a set of core criteria and evaluate every casino against them, then build our overall opinion from the combined picture.
1. Licence and Safety
- Type and jurisdiction of the licence, and how strong it is in protecting players.
- Presence of a clear privacy policy and SSL encryption to protect data and payments.
- How the casino applies KYC/AML checks: necessary but not abusive or designed to block withdrawals unfairly.
2. Payments and Withdrawals
- Variety of payment options, especially cards, e-wallets, bank transfers and (where relevant) crypto that are practical for players in the UAE and Arab countries.
- Deposit and withdrawal limits, and any specific restrictions for UAE/Arab players.
- Speed of withdrawal processing, possible fees and daily/weekly/monthly winning caps.
3. Game Collection and Software Providers
- Number and range of games: slots, table games, live casino, specialty games, tournaments and so on.
- Names of software providers available (for example NetEnt, Microgaming, Playtech, Evolution, Pragmatic Play, etc.).
- Availability of free demo versions so you can test games before playing for real money.
4. Bonuses and Promotions
- Size and structure of the welcome bonus and ongoing offers for regular players and high rollers.
- Clarity and fairness of wagering requirements and other bonus terms.
- Realistic maximum win limits on bonuses and whether they are clearly disclosed.
5. User Experience on Desktop and Mobile
- Ease of registration, account verification and navigation around the site.
- Performance on mobile devices: can you play in the browser, is there a dedicated app, how stable is it?
- Loading speed of games and general site stability during play.
6. Customer Support and Communication
- Support channels: live chat, email, phone or others.
- Support hours, available languages, response time and quality of answers.
- Quality of the FAQ section and clarity around how complaints and disputes are handled.
7. Suitability for UAE and Arab Players
- Acceptance of players from the UAE and Arab countries, and support for relevant currencies or USD/EUR accounts.
- Availability of Arabic content or support where possible.
- Clear guidance on VPN usage if it is needed to access the site.
8. Responsible Gambling
- Availability of tools like deposit limits, loss limits, time reminders and self-exclusion options.
- Links to organisations that help players with gambling problems.
- Clear 18+ warnings and a strong stance against irresponsible play.
Independence and Transparency
We fund our website mainly through affiliate partnerships. This means we may receive a commission from some casinos when you register or deposit via links on our site – but they cannot pay to buy a higher rating or to hide a negative review.
- We never promise any operator a positive review in exchange for money.
- We reserve the right to lower a recommendation or remove it if a casino’s behaviour changes and starts to harm players.
- When content is purely promotional in nature, we do our best to make that clear to readers.
Our aim is to be as independent as possible – a player’s guide, not a PR agency for casinos.
Updating Reviews and Fixing Errors
The online casino market changes quickly: new licences, site closures, ownership changes, new payment methods and bonus structures. That’s why we don’t write a review once and forget about it.
- We regularly revisit casinos we recommend to check that the information is still accurate.
- We update our pages when bonuses, terms, withdrawal rules or other important details change.
- If we discover an error in a review, or a reader reports one, we try to correct it as soon as possible and we welcome all feedback.
Player Complaints and Real Experiences
We read the comments and messages sent by visitors to our site and treat them as an important part of how we evaluate each casino. If we receive repeated, serious complaints about a particular site – such as long withdrawal delays or accounts being closed without explanation – we take that seriously.
- We try to verify the complaint where possible and sometimes contact the casino for clarification.
- If we see that the issue is systematic and not just a one-off case, we update our review and clearly warn readers about the potential risks.
We are not an arbitration body and we cannot resolve every dispute between players and casinos, but we do our best to give you a realistic picture so you can make informed decisions.
Protection of Minors and Responsible Use of Our Site
Our content is intended for adults only (18+). We do not encourage anyone to gamble; we provide information so that those who choose to play can do so more safely and responsibly.
- If you are under 18, please do not use our site for any purpose related to gambling.
- If you feel that gambling is no longer just entertainment and losses are affecting you financially or emotionally, use the responsible gambling tools available and seek help from professional organisations.
Contact Us
If you have a question about a specific review, notice incorrect information, or want to share your experience with a casino, we’d be happy to hear from you.
You can reach us via the email address listed on our Contact Us page, and we’ll do our best to respond as soon as we can. Your feedback helps us make our reviews more accurate and more useful for players from the UAE and across the Arab world.