JackpotCity Casino Review in the UAE
Jackpot City Casino has established a solid reputation in the online gaming industry and is recognized for its reliability, extensive game library, and prompt customer support. In this in-depth JackpotCity Casino review, we explore why the platform is particularly popular among players in the UAE. With its sleek interface, generous bonuses, and licensing from the Malta Gaming Authority, JackpotCity provides a secure and fair gaming environment. Its mobile and desktop optimization ensures a seamless gaming experience for players across the Emirates.
JackpotCity Casino Pros and Cons
When considering whether JackpotCity Casino is the right choice for players in the UAE casinos landscape, it’s important to weigh its strengths and weaknesses.
Pros
-
Generous Welcome Bonuses and Ongoing Promotions:
Provides a competitive welcome deposit bonus — up to $1600 over the first four deposits — along with regular promotions, including daily match bonuses and free spins, which often surpass those found at other online casinos. -
Over 500 Games Powered by Major Software Providers:
The casino features a rich portfolio powered by Games Global, offering classic slots, progressive jackpots like Mega Moolah, video poker, and table games — significantly more diverse than what many other casinos provide. -
Optimized for Desktop and Mobile Play:
The platform is designed for smooth navigation. It ensures that UAE players can enjoy their favorite games on mobile and desktop devices, providing ultimate convenience. -
Strong Licensing and Regulatory Oversight from MGA:
Licensed and regulated by the Malta Gaming Authority (MGA), JackpotCity operates under strict industry standards, providing players with peace of mind ensuring fair play and security. -
Fast and Secure Transactions via E-Wallets and Bank Wire Transfers:
Players in supported regions can enjoy fast withdrawals and deposits using trusted methods such as PayPal, Neteller, Skrill, and direct transfers — all processed with robust encryption for maximum security.
Cons
-
Geo-Restricted Availability:
JackpotCity Casino is not accessible in certain regions, including the UK and some parts of Europe, unlike other casinos with broader international access. -
High Wagering Requirements on Bonuses:
Some bonuses come with 70x wagering requirements, which are higher than the industry average (typically 35x–50x) and may make it hard for casual players to convert bonus funds into real money. -
Fewer Live Dealer Games Than Competing Sites:
Compared to other online casinos, JackpotCity offers a smaller selection of live dealer tables, particularly in game shows and regional variants, such as Arabic roulette.
Look & Feel

Writing this JackpotCity online casino review, we thoroughly examined the casino’s design. Now, we can confirm the platform’s clean, efficient layout that makes it easy to play games without distractions. Navigation is fast, with clearly labeled menus for slots, table games, live casino, and promotions.
The site features a modern design that is responsive on both desktop and portable devices, ensuring a smooth experience across all platforms. Fonts are legible, buttons are well-placed, and the overall color scheme is visually appealing.
Players in the UAE can easily switch between sections, access support, or explore more games without confusion. The platform also supports Arabic, which makes account management and gameplay more convenient for Emirati users.
Licensing & Safety
JackpotCity Casino holds a license issued by the Malta Gaming Authority (MGA), a well-respected international regulator. This ensures the platform complies with strict standards for fairness, transparency, and player protection. Its owner, Baytree Interactive Ltd, based in St. Peter Port, Guernsey is licensed by the Kahnawake Gaming Commission, adding another layer of regulatory reliability.
Is Jackpot City Casino Legit?
Absolutely. The casino has been operating since 1998 and is widely reviewed for its credibility. Multiple Jackpot City online casino reviews highlight the platform’s long-standing history, consistent payouts, and professional customer service.
The casino employs 128-bit SSL encryption to safeguard user data during registration, login, and transactions. This is the same security level used by major financial institutions, making it safe for UAE players to deposit and withdraw funds. Independent audits confirm the use of certified random number generators (RNGs), ensuring fair game outcomes on all slots and table games.
Responsible Gaming
Jackpot City casino promotes responsible gambling through tools like deposit limits, cool-off periods, and self-exclusion options. The site also links to international support organizations, such as GamCare and Gambling Therapy, helping users stay in control. These features are available directly from your player account.
Bonuses

Here is a Jackpot City casino bonus list for players in the UAE:
Bonus Name | Offer Details | Maximum Bonus | Minimum Deposit | Eligibility | Claim Period | Wagering Requirements | Other Info |
---|---|---|---|---|---|---|---|
Casino Welcome Bonus | 100% match on each of your first four deposits | Up to $1,600 | $10 | New customers only | Seven days from signup | Yes | Must be claimed within 7 days |
Mega Millionaire Wheel™ | 10 free spins daily | N/A | $10 | New customers only | Daily | N/A | Prizes vary |
Daily Streak | Guaranteed prize for logging in consecutively for 7 days | Varies | N/A | All players | Daily | N/A | |
Loyalty Programme | Earn loyalty points with real money wagers | N/A | N/A | All players | Ongoing | N/A | Redeem points for bonus credits, and move up levels from Bronze to Privé |
Birthday Bonus | Special bonus on your birthday | Varies | N/A | All players | On your birthday | N/A | May include spins, bonus credits, or loyalty points |
Online Casino Tournaments | Participate in slot tournaments | N/A | N/A | All players | Ongoing | N/A | Look for the 777 icon in slot games to join, prizes are cash or bonus credits |
Jackpot Splash | Participation in jackpot slots tournament with a €1.5 million prize pool | €1.5 million | N/A | All players | Until Dec 21, 2025 | N/A | Cash or bonus prizes, must place real money bets on eligible jackpot games |
These are the key bonuses available at JackpotCity Casino for players in the UAE. Feel free to explore and take advantage of these opportunities to enhance your gaming experience!
Casino Rewards
JackpotCity features a tiered loyalty program where players earn points for every real-money wager. For example, wagering €10 on slots earns you 1 loyalty point. Once a player accumulates 5,000 points, they can redeem them for 5 casino credits (€5). The program includes multiple levels — Bronze, Silver, Gold, Platinum, Diamond, and Privé — each unlocking better perks, such as faster point accumulation, exclusive promotions, and birthday gifts.
Promotions and Offers
JackpotCity keeps players engaged with a mix of daily, weekly, and seasonal promotions. New Arab users receive a deposit match bonus of up to $1600 over their first four deposits. Additionally, the Bonus Wheel offers daily surprises, including free spins, loyalty points, and match bonuses.
For UAE players, promotions are accessible via both desktop and mobile versions. Common weekly offers include reload bonuses (e.g., 50% extra up to $100) and free spins on featured Microgaming slots, such as Immortal Romance or Thunderstruck II.
Free Spins
The JackpotCity free spins offer is part of a solid welcome bonus, giving new players the chance to enjoy free play on popular slots. These spins are often tied to a deposit match, like 100% plus a set number of free spins.
Players can also obtain free spins through the Bonus Wheel, which offers daily rewards. Sometimes, a bonus code is needed, but often, spins are credited automatically. Wagering requirements apply, so read the terms before playing.
VIP Program
JackpotCity Casino operates an exclusive VIP program designed for high-rollers and loyal players from the Emirates. VIP members gain access to a range of exclusive perks that elevate the gaming experience beyond regular gameplay.
How to Join the VIP Program
To enter the VIP program, you don’t apply — you receive a personal invitation from the VIP management team. Invitations are based on:
- Consistent real-money play
- Reaching high wagering milestones
- Frequent participation in promotions
If you’re an active player in the UAE, regularly wagering on slots or table games increases your chances of being noticed by the gaming industry.
What Benefits Do You Get?
Once invited, VIP players unlock the following benefits:
- Faster Withdrawals: Priority processing for withdrawals, typically within 12–24 hours instead of the standard 48–72 hours.
- Exclusive Bonuses: Custom-tailored higher deposit bonuses (e.g., 150% instead of 100%) and no-wager free spins.
- Personal Account Manager: Dedicated support contact for VIP-related concerns or requests.
- High-Stakes Access: Entry to high-limit tables and slots with elevated betting caps and bigger payout potential.
- VIP-Only Tournaments: Invitations to jackpot races, slot competitions, and table game tournaments with larger prize pools.
- Gifts and Rewards: Birthday bonuses, gadgets, free gaming, or bonus cash rewards based on your VIP level.
- Tiered Status Levels: Multiple VIP tiers, each unlocking more perks like faster comp point conversion and higher cashback rates.
How to Sign Up with Jackpot City
Creating an account at JackpotCity Casino is quick and easy, whether you use a desktop or mobile browser. Follow these steps:
Step 1: Go to the Website
Visit the JackpotCity Casino website. The JackpotCity’s site loads quickly and works smoothly on all devices.
Step 2: Click “Sign Up”
Tap the “Sign Up” or “Join Now” button on the casino’s homepage to start the registration process.
Step 3: Complete the Form
Enter your name, email, birthdate, country, preferred currency (e.g., AED), and create a strong password.
Step 4: Accept Terms
Read and agree to the Terms and Conditions and Privacy Policy to proceed.
Step 5: Verify Your Account
To activate your account and unlock withdrawals, you’ll need to upload:
- A copy of your passport or ID
- Proof of address
Step 6: Make a Deposit
Use a secure method, such as credit cards, PayPal, Skrill, or Neteller. UAE-friendly options are available.
Step 7: Claim Your Welcome Bonus
Your first deposit qualifies you for a deposit bonus with free spins.
Step 8: Start Playing
Enjoy your slots, table games, or live dealer options on any device — directly via your mobile browser or desktop.
The registration process at JackpotCity Casino is designed to be quick, straightforward, and user-friendly, ensuring that players from the Emirates can easily get started and enjoy their gaming experience without any delays. Here’s a detailed breakdown of the steps involved in signing up:
Additional Information for UAE Players:
- Currency: Players from the UAE can select AED (United Arab Emirates Dirham) as their preferred currency during the registration process, which simplifies deposits, withdrawals, and game interactions.
- Mobile Play: The registration process is also available on mobile devices, allowing customers to sign up and play on the go. JackpotCity Casino’s mobile platform is fully optimized for tablets and smartphones, ensuring a pleasant gaming experience.
- Customer Support: If Emirian customers encounter any issues during the registration or verification process, JackpotCity’s customer support is available 24/7 to assist them via live chat, email, or phone.
- Age Requirement: You must be 18 years or older (the legal gambling age in the UAE) to sign up and play.
Jackpot City Mobile App
JackpotCity Casino offers a fully optimized mobile app compatible with both Android and iOS devices, ensuring UAE players have fun wherever they are. The Jackpot City app provides the same comprehensive game selection as the desktop version, allowing Arab players to enjoy all range of games, from slots to live dealer games, just as they would on a computer.
Jackpot City Casino App’s Key Features
The Jackpot City Casino app offers a smooth and convenient gaming experience on both iOS and Android devices. Here’s what makes it stand out:
- All the Casino Games on Mobile: Access the full game portfolio, including slots, roulette, blackjack, poker, and live dealer tables — just like on the desktop.
- Classic Games Included: Enjoy timeless classics like blackjack, roulette, and classic slots, all optimized for mobile play.
- User-Friendly Interface: The app features a clean layout, making it easy to surf through games, promotions, and account settings.
- Cross-Device Syncing: Seamlessly switch between the desktop site and mobile version without losing progress — your account and gameplay sync automatically.
- Exclusive Mobile Bonuses: Mobile users receive the same promotions as desktop players, with occasional app-only bonus offers.
- Fast & Secure Banking: Deposit and withdraw funds using secure methods like credit cards, e-wallets, and bank wire transfers — all accessible from your mobile.
- Optimized Performance: The app runs smoothly even on smaller screens, offering high-quality graphics and fast load times.
Benefits of the JackpotCity Mobile Application:
- Convenience: Play anytime, anywhere, whether commuting, waiting in line, or just relaxing at home.
- Full Functionality: Enjoy the same high-quality gaming experience from the desktop site without compromises.
- Exclusive Mobile Bonuses: Look for special mobile bonuses and promotions to boost your bankroll.
How to Download the JackpotCity App:
The casino’s app can be downloaded directly from the JackpotCity website for Android users, as it is unavailable on the Google Play Store. Visit the casino’s site, navigate to the mobile app link, and follow the prompts to install it on your Android device.The app is available for iOS users on the App Store. Search for JackpotCity Casino in the store and click Install to get started.
Game Selection

JackpotCity Casino boasts all the casino games, making it a top destination for online gaming fans in the UAE. JackpotCity offers a diverse range of gaming categories, including slots, table games, and live dealer titles. To ensure top-tier entertainment and fairness, the casino collaborates with renowned software developers like Games Global, Pragmatic Play, and Evolution Gaming.
Slots
Regarding slot games, JackpotCity Casino offers an impressive collection of classic and modern titles. Some of the most popular games include:
- Mega Moolah: Known for its massive progressive jackpot slots, Mega Moolah has made some UAE players millionaires.
- Thunderstruck II: A fan favorite, this slot offers engaging features and high payouts, immersing players in the world of Norse mythology.
- Immortal Romance: A thrilling slot with a captivating story and bonus features that keep players engaged for hours.
Also, JackpotCity offers a wide variety of 5-reel slots, classic 3-reel slots, and video slots, all featuring stunning graphics and innovative gameplay mechanics. Whether you prefer traditional slot machines or more complex, feature-packed video slots, JackpotCity Casino has something for everyone.
Live Dealer Games
For those who crave a more immersive, real-time casino experience, JackpotCity Casino provides top live dealer games powered by Evolution Gaming. These games are streamed in high definition (HD), allowing UAE players to enjoy an authentic casino atmosphere from the comfort of their own homes.
- Blackjack: A classic card game where players aim to beat the dealer by getting as close to 21 without exceeding it. The live dealer version offers real-time interactions, creating a more social experience.
- Live Roulette: Players from Emirates can bet on their favorite numbers, colors, or wheel sections while interacting with a live dealer. The game’s high-energy environment makes it a popular choice among Arab players.
- Baccarat: The live version features multiple camera angles and a professional dealer, enhancing the overall experience.
- Poker: JackpotCity offers live poker games, including Texas Hold’em and other popular variants. The live dealer creates an exciting and dynamic environment for players to test their skills.
These live casino games are streamed from state-of-the-art studios, ensuring top-quality audio and video for an unparalleled gaming experience. The real-time interaction with professional dealers adds an extra layer of excitement, as Arab players can chat with the dealers and other players while enjoying the action.
Other Game Options
Beyond slots and live casino, JackpotCity Casino also offers many table games, including Craps, Roulette, Sic Bo, and Keno, as well as video poker and other specialty games. The platform ensures a balanced mix of traditional casino favorites and newer, innovative game formats. Whether you’re a fan of strategy-based games or prefer quick, easy fun, JackpotCity has options to cater to every preference.
Payment Options
UAE players at JackpotCity Casino can choose from multiple secure and convenient payment options for deposits and withdrawals. These options are set to provide fast and hassle-free transactions, allowing users to easily manage their funds.
Deposits
JackpotCity Casino offers several methods for depositing funds into your account. These options are designed to be quick, secure, and convenient for UAE players. Here is a list of popular deposit methods available:
Deposit Method | Processing Time | Fees | Currency Options |
---|---|---|---|
Credit/Debit Cards | Instant | Free | AED, USD, EUR, GBP |
E-wallets (PayPal, Skrill, Neteller) | Instant | Free | AED, USD, EUR, GBP |
Bank Transfer | 1-3 business days | Free | AED, USD, EUR |
Prepaid Cards (Paysafecard) | Instant | Free | AED, USD, EUR |
Most deposits are processed immediately, so players can start their favourite games instantly. It’s essential to ensure that the method you use supports the currency of your choice and is available in the UAE.
Withdrawals
For withdrawals, JackpotCity Casino also offers a variety of methods, allowing players to choose the most convenient option for receiving their winnings. Withdrawals may take slightly longer to process, depending on the method used.
Withdrawal Method | Processing Time | Fees | Currency Options |
---|---|---|---|
E-wallets (PayPal, Skrill, Neteller) | 24-48 hours | Free | AED, USD, EUR |
Bank Transfer | 2-5 business days | Free | AED, USD, EUR |
Credit/Debit Cards | 1-3 business days | Free | AED, USD, EUR |
E-wallets are generally the fastest withdrawal method, with funds typically arriving within 24 to 48 hours. Wire transfers take longer (2-5 business days), and credit or debit card withdrawals can take 1-3 business days.
Minimum Deposit, Maximum & Minimum Withdrawal, and Payout Times
- Minimum Deposit: The minimum deposit amount at JackpotCity Casino is typically €10 (approximately AED 40), which is quite accessible for most players.
- Maximum Withdrawal: The maximum withdrawal limit varies depending on the method used, with e-wallets typically allowing withdrawals of up to €5,000 per transaction.
- Payout Times: The payout times vary depending on the method chosen:
- E-wallets: Typically process withdrawals within a few minutes to 48 hours.
- Bank Transfers: Funds may take 2-5 business days to be transferred.
- Credit/Debit Cards: Generally, withdrawals take 1-3 business days to complete.
These payment options offer players flexibility, allowing them to choose the best method that suits their needs. Whether you prefer to use e-wallets for fast withdrawals, bank wire transfers for larger sums, or credit cards for convenience, JackpotCity offers secure and reliable methods for handling your funds.
General Info
Website | https://www.jackpotcitycasino.com |
Founding Year | 1998 |
Casino Type | Instant Play, Mobile, Live Casino |
Languages | English, German, Japanese, Norwegian, Portuguese, Spanish, French, Greek, Russian, Swedish, Latvian, Serbian, Czech, Croatian, Turkish, Lithuanian, Armenian, Finnish, Estonian, Icelandic, Korean, Indonesian, Ukrainian, Italian, Azerbaijani |
Restricted Countries | Afghanistan, Andorra, Argentina, Australia (8), Austria, Belarus, Belgium, Botswana, British Virgin Islands, Bulgaria, Cameroon, China, Christmas Island, Cocos [Keeling] Islands, Colombia, Congo, Cuba, Czech Republic, Denmark, Estonia, France (1), French Guiana, Germany (16), Ghana, Greece, Greenland, Guadeloupe, Heard Island and McDonald Islands, Hong Kong, Hungary, Iran, Israel, Italy, Kenya, Lithuania, Macau, Macedonia, Martinique, Mayotte, Mexico, Micronesia, Mozambique, Myanmar [Burma], Netherlands, New Caledonia, Nicaragua, Nigeria, Norfolk Island, North Korea, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Rwanda, Saint Helena, Saint Martin, Saint Pierre and Miquelon, Saint-Barthélemy, Samoa, Serbia, Singapore, Slovakia, Slovenia, Somalia, South Africa, Spain, Sweden, Switzerland, Syria, Taiwan, Tanzania, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, Uganda, Ukraine, United Kingdom, United States (55), Vatican City, Venezuela, Wallis and Futuna,, Yemen, Zambia |
Rating | |
Currencies | Argentine pesos, Australian dollars, Brazilian reals, Canadian dollars, Euros, British pounds sterling, Indian rupees, Japanese yen, Mexican pesos, Norwegian kroner, New Zealand dollars, Polish zlotys, Russian rubles, US dollars, Swedish kronor, South Korean won, Malaysian ringgits, Chilean pesos |
Deposit Methods | ClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, instaDebit, Visa, Entropay, Lobanet, eCheck, Skrill, Direct Bank Transfer, Citadel Instant Banking, Instant Bank Transfer, Interac, Trustly, iDebit, Euteller, Siirto, Rapid Transfer, MuchBetter |
Minimum Deposit | CA$10 |
Withdrawal Methods | ClickandBuy, MasterCard, Neteller, PayPal, instaDebit, Visa, EcoPayz, eCheck, Skrill, iBanq, Easy EFT, Interac, Trustly, iDebit, MuchBetter, Rapid Transfer, Euteller |
Withdrawal Times | EWallets: 24-48 hours Bank Transfers: 3-7 days Cheques: Not offered Card Payments: 2-6 days Pending Time: 24-72 hours |
Withdrawal Limit | €4,000 per week |
Affiliate Program | Buffalo Partners |
Casino Bonus | 100% up to €100 |
Software | Games Global, Just For The Win, Evolution Gaming, Rabcat, Crazy Tooth Studio, Foxium, Snowborn Games |
Device Compatibility | iOS, Android, Windows, Mac |
Licenses | Malta Gaming Authority, Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario |
VIP Program | Yes |
Game Types | Slots, blackjack, poker, roulette, live casino games, bingo, keno |
Manual Flushing | No |
RTP | Not stated |
Customer Support
JackpotCity Casino takes customer support seriously, offering multiple channels for players from the UAE to receive assistance. This commitment contributes to its positive JackpotCity reviews. Support is available 24/7 via live chat, email, and phone. The live chat feature is the fastest way to resolve issues, offering real-time support with knowledgeable agents.
Arabic Language Support
For players from the UAE, JackpotCity also provides Arabic language support, ensuring that language barriers do not prevent effective communication. This makes it incredibly user-friendly for Arabic-speaking users who prefer assistance in their native language.
Our Verdict
In this JackpotCity review, we conclude that the Casino is a top-tier platform for UAE players, offering a secure, engaging, and rewarding gaming experience. The Jackpot City Casino rating reflects its strong performance across various categories.
While there are minor complaints about withdrawal processing times, these are often related to misunderstandings of the platform’s verification requirements and wagering terms. The casino’s responsive customer service and responsible gaming measures demonstrate a commitment to player safety and well-being. Additionally, JackpotCity’s use of SSL encryption guarantees that player data is always kept private.
Whether new to online gaming or an adept player, our Jackpot City review provides all the tools for a successful and enjoyable experience. With an extensive game library, exclusive bonuses, and a dedicated VIP program, the platform offers something for everyone.
FAQs
Is Jackpot City Casino Safe?
JackpotCity is fully licensed and regulated by the Malta Gaming Authority, ensuring its operations are legal, fair, and compliant with industry standards.
Can I Play in JackpotCity Casino From United Arab Emirates?
Players can access JackpotCity Casino from Abu Dhabi, Ajman, Dubai, Fujairah, Ras Al Khaimah, Sharjah, and Umm Al Quwain of the United Arab Emirates. The casino offers a variety of thrilling games and a safe online gambling environment.
Does JackpotCity Casino Offer Live Games?
Live casino games are available at Jackpot City Casino. Through high-definition real-time video feeds, players may enjoy the immersive experience of playing table games with live dealers. Popular games like baccarat, roulette, and blackjack are available as live games.
Can I Win Real Money at Jackpot City Casino?
Real money prizes are up for grabs for players at JackpotCity Casino. Players can use the casino’s platform to make real money bets on a variety of games, including table games, live dealer games, and slot machines. Players have the potential to win significant cash prizes and jackpots with skill and luck.
How Can I Play at Jackpot City Casino Anonymously?
While full anonymity is impossible due to Know Your Customer (KYC) requirements, your data is securely protected using strong encryption protocols. This ensures your sensitive information remains private.
How long does it take to withdraw at JackpotCity Casino?
Withdrawal times vary depending on the method. E-wallet withdrawals are processed within 24 hours, while wire bank transfers and credit card withdrawals typically take 3–5 days.
Can I play for free at JackpotCity Casino?
Yes, JackpotCity offers many games in demo mode, allowing Emirati players to enjoy them without risking real money. This is a great way to try out new games before making a commitment.
Do I need to download software to play at JackpotCity Casino?
No, JackpotCity can be accessed instantly through your browser. A fully optimized mobile casino app is also available for Android and iOS devices.
How do I register at Jackpot City Casino?
Simply visit the JackpotCity website, click “Sign Up,” and follow the step-by-step registration process to create your account.
How long does Jackpot City Casino take to pay out?
For e-wallets, most withdrawals are processed within 24 hours, while payments via credit cards or banking typically take 3–5 business days.
What are the wagering requirements for the Jackpot City Casino welcome bonus?
The welcome bonus typically has a 70x wagering requirement, meaning players must wager their bonus amount 70 times before withdrawing any winnings.
Does Jackpot City Casino have a mobile app?
JackpotCity offers a fully optimized mobile app for Android and iOS users, allowing you to enjoy all games and features directly from your smartphone or tablet.